Artificial Real-Touch 10-Head Lausanne Phalaenopsis Orchid

1. Orders are typically processed within 1–3 business days.
2. For customized products such as bouquets, which require handmade craftsmanship, please allow 5–7 business days for production.

Flowers & Plants in Bulk – Shipped by Sea

• USA: 30–35 business days (varies by state)
• Canada: 30–35 business days
• UK: 30–35 business days
• Australia: 28–35 business days
• Europe: 28–35 business days (varies by country)

We strive to deliver your bulk order as quickly and safely as possible. Tracking information will be provided once your shipment is dispatched.

For bulk orders, shipping fees are based on order value, since larger quantities cost more to ship. Minimum order value: $60.

Shipping Fee Ladder:

• Order $60–$120: Shipping fee $6
• Order $121–$220: Shipping fee $10
• Order $221–$320: Shipping fee $16
• Order $321–$450: Shipping fee $22
• Order $451–$650: Shipping fee $32
• Order $651–$1000: Shipping fee $42
• Order above $1000: Please contact us for the shipping fee

At Keri Petals, every order is carefully inspected and lovingly packed to ensure your items arrive in beautiful condition. However, if something isn’t right, we’re here to help make it right.

• Damaged or Missing Items
  If your order arrives damaged or with missing pieces, please contact us within 7 days of delivery at admin@keripetals.com.
  
  To help us assist you quickly, please include:

1. Clear photos showing the damage (for damaged items)
2. Photos of the entire package and its contents (for missing items)
3. Your order number or packing slip

Once your issue is confirmed, we’ll be happy to arrange a replacement or refund.

• Change of Mind Returns
  Due to international shipping and customs processes, we’re unable to accept returns for change of mind or non-product-related reasons. We appreciate your understanding and support.

• Clearance Items
  All clearance items are final sale and cannot be returned. However, if they arrive damaged, please send us clear photos — we will gladly arrange a replacement or refund.